Like 99% of the folks who are potentially looking at my blog posts, I’m a part of McMaster University’s Centre for Continuing Education (CCE) course Social Media Research & Techniques (SMRT). The January-April 2012 course contained:
- class discussion (sometimes carried over to on-line forums)
- two independent assignments (on the same topic)
- one small group assignment (for most, this was a new topic)
Throughout the course, I’ve posted some blogs that show my running commentary on things I’ve learned:
Cracks in the caterpillar’s cocoon
Audience Speaks Up on Twitter Feed #MacPirate
Lesson Learned (SMRTCCE class week of March 23)
As a student who’s career straddles relationships with Public Affairs and Marketing departments, and who needs to engage a team of staff to creatively excel to meet organizational demand metrics, I came into this course with certain goals and no direct daily connection with social media.
Personally, I’ve learned to
Stop
- letting other departments monopolize social media strategy at the office.
- being hesitant to ask people in the community (face-to-face or on-line) … about what’s new, what works, how to engage etc.
Start
- creating a social media strategy for me and my team – to pitch to others – that brings the results we need and positions us as the Best Practice Site we’re often known to be.
- sharing tidbits of knowledge with others (namely my staff) to build the framework for a strong internal social media network.
Continue
- flexing my fingers on social media platforms; trying to stay connected (it will be difficult to prioritize at first, I’m certain), dialogue, and learn.
- applying theory learned in class and spin relevant ideas (I work well with theory).
- moving forward with social media knowledge. I have to say, I did learn one heck of a lot and still appreciate it was just the tip of the iceberg.
With regard to the course curriculum and instruction (here’s some 360 degree feedback!), I’d suggest to
Stop
- delaying S.M.A.R.T. individual feedback on assignments. For me, a grade is just a number; coaching feedback is knowledge for growth.
- taking 1.5 hours to talk about What’s In The News. Yes, I find it relevant, enjoy the hardy dialogue, and see some parallels with course content. I do however, see how 45 of those minutes could be better suited to other relevant and effective topics.
Start
- defining (or re-defining) the reasonable expectations for instructor feedback. Let’s face it: mine wasn’t the only student blog that read as natural as eating a sheet of paper. We produced a lot of content (at the same time). Maybe commit to comment on 1 post/student assignment only. Under Promise, Over Deliver.
- presenting a greater variety of platforms, research resources, social media influencers etc. Which strategies and tools do various markets gravitate toward.
Continue
- reviewing the rubric for the group assignment and assessing how to better integrate ‘group’ involvement components with the objectives for all to have more ‘hands on’ time with various platforms.
- creating a casual environment for good group discussion.
- being approachable in class to address questions.
- adding additional video content in class, showing new social media resources and links.
- inviting the class to participate in other external activity e.g. DeGroote.
- letting students pick topics that interest them (it helps with learning).
- discussing the theoretical aspects of social media. Depending on learning styles, some may need to see more examples to help ‘connect the dots’.
All this to say: I learned a lot. The course met my expectation. It was my pleasure to meet and learn from Jared and those in the Wednesday night class.
Signing off,
Annmarie